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Windows audio stuck on stopping

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For more details, visit the product page of the headset on the Sony Support website. Update the headset software to the latest version using the Sony | Headphones Connect app. However, intermittent audio, or no audio may occur under the following situations:

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This means the Bluetooth connection stability is improved compared to more conventional headphones.

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The earbud headphones use a left and right simultaneous Bluetooth® transmission method.